Last updated: 8 September 2026
Accepted payment methods
Checkout is handled by Shopify's secure checkout. Depending on your country you can pay with Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and other locally available methods shown at checkout.
When you are charged
Payment is taken in full at checkout. Your order is accepted, and your licence is issued, once the payment has cleared. Orders that fail payment verification are not dispatched.
Prices, currency and taxes
Prices are shown in US dollars and may be displayed in your local currency at the current exchange rate. The price shown at checkout is the price you pay for that order. Taxes or duties may apply depending on where you are and are shown at checkout where applicable.
Security
All transactions are encrypted. We never see or store your full card number; card data is handled by our payment processors under PCI DSS standards.
Fraud checks
To protect customers and ourselves, some orders are reviewed before the licence is released. This can delay delivery by up to 24 hours. We may ask you to confirm details of your order by email. We may refuse or cancel an order where we suspect fraud or a pricing error, in which case any payment taken is refunded in full.
Refunds and disputes
Refunds are governed by our Refund Policy and are always returned to the original payment method. Please contact us before opening a payment dispute; most issues are resolved within a business day.
Contact us
- Business name
- Moulay
- Website
- moulay.site
- contact@moulay.site
- Support hours
- 7 days a week
- Response time
- Usually within a few hours, always within 1 business day